News from the Chicago Chapter

Valuable Insight on Life and Work: IREM 2018 Global Summit Perspective

Posted by [email protected] on 10/23/2018 12:00 am  



By Colleen Needham, CPM®, ARM®
Draper and Kramer, LLC
2018 Secretary IREM Chicago


The IREM 2018 Global Summit held in Hollywood, Florida was an experience packed with numerous education opportunities and industry relevant takeaways.  With many vibrant and inspirational speakers, the gratitude of overall connections had to be my deciding factor.

From a college dropout that followed his passion of magic and instructing people how to use their best instrument, their voice; all the way to a Georgia Tech dynamo, with a personality and energy level that could fill a continent.  I can truly say I was overwhelmed with encouragement, knowledge and motivation to a level that was sincerely humbling.  

Leadership and team impact is a value add to any company, and Dr. Debbie Philips, CPM® inspires you through many techniques and thought-provoking goal-laden personal in depth quotes and reading material.  I connected with her ideas and her energy and how I could utilize that to support and motivate my team both in the management office and the maintenance team.

Some of my favorite quotes shared by Dr. Phillips, CPM® were:

“If it’s important to you, you will find a way. If not, you’ll find and excuse.”

“Things which matter most must never be at the mercy of things that matter least.”

“Schedule the Big rocks, don’t sort the GRAVEL”

When planning out your day, I was inspired on how to look at my current organization protocol, being somewhat OCD, organization is so important to me; but seeing it from another perspective was inspiring, and I now catch myself asking questions in the morning at the beginning of my work day on how each of my tasks will affect my day from greatest impact to the least. I then work within those parameters.  This is one of the easiest ways to really make your day impactful and productive.  Especially if you give away “monkeys” or tasks that are not yours.

These are the questions that Dr. Debbie posed in her monologue:

  1. Will it help me to reach some important goal in my life?
  2. Does it have a deadline?
  3. Is it an order from someone I can’t ignore, like a supervisor?
  4. Does it involve doing what my work or business is all about?
  5. Will doing it advance my career, or conversely, will not doing it hinder my career?

When handing out “monkeys,” enlist others:  Learn to delegate!  Have a say “yes” attitude! Here are some other points to note:

  • Pick people who can accept responsibility
  • Based the task on the other persons skills and interests
  • Recognize the reality of the learning curve
  • Reduce risks by assigning low-risk projects at first
  • Inform the other person “why” not simply “what”
  • Be prepared to let delegates put their own spin on the assignment
    • (Love this one) – let them be creative.  It should not matter how someone accomplishes the goal, as long as it’s done with the end result that is required. 
  • Make sure that you communicate – ask the right questions, be detailed and specific – this reminded me of SMART – Specific, Measureable, Achievable, Realistic and Time allotted.

I will end with words delivered by Steve Jobs in the so-called, “The Last Interview”:  “Most people never pick up the phone and call. Most people never ask. And that’s what SEPARATES sometimes the people that DO THINGS from the people that JUST DREAM about them.”